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flibco
Ticketing and Passenger Assistance Agent
Remote

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ABOUT OUR COMPANY

  • Flibco is the specialist in airport passenger transport. We offer an efficient, customer-focused mobility solution as an alternative to other modes of transport.
  • In a context of continuous growth, we are looking for dynamic, results-oriented individuals driven by sales and customer interaction.

ABOUT THE POSITION

YOUR MAIN MISSION:
As a commercial and operational field agent, you are a key player in operations and a representative of the Flibco brand. Working outdoors in direct contact with passengers, you combine active sales, passenger flow management, and departure coordination. Your objective: convert travelers to the Flibco solution while ensuring smooth boarding operations and a high-quality customer experience.

RESPONSIBILITIES:

  • Maintain direct contact with passengers and represent Flibco in the field
  • Develop active sales of transportation tickets and manage related cash flow
  • Ensure customer service in line with quality standards and operational procedures
  • Supervise passenger reception, orientation, and flow management
  • Coordinate boardings and departures with respect to transport plans, safety, and punctuality
  • Promote the Flibco offering through clear and persuasive communication

WHAT WE OFFER:

  • A dynamic, field-based work environment at the heart of operations
  • An engaged team focused on performance and customer satisfaction
  • Significant responsibilities and operational autonomy
  • Numerous development opportunities in a rapidly growing company

REQUIRED LANGUAGES:
French: Read โ€” C1 Advanced; Write โ€” C1 Advanced; Speak โ€” C1 Advanced
English: Read โ€” A2 Elementary; Write โ€” A2 Elementary; Speak โ€” A2 Elementary

PROFILE WE ARE LOOKING FOR:

  • Results-oriented and motivated by sales and customer relationships
  • Excellent interpersonal, communication, and persuasion skills
  • Proactive, autonomous, and able to perform under stress while managing sales, crowds, and operations
  • Enjoy working in a team and outdoors
  • Flexible with shift schedules (including weekends and holidays)
  • Fluent in French and English; Dutch is a plus

Source: 4dayweek.io

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