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Job Description:

The Community Developer will be responsible for creating and developing our communities around Ubisoft games. They must master communication with players, game improvement cycles and feedback loops, as well as the deployment and maintenance of best practices. This position will be primarily focused on collecting and sharing player feedback to improve the gaming experience across all Assassin's Creed projects in development. You will work closely with production teams to ensure that player feedback positively influences development and communication, and helps shape the future of the brand.

This position will also involve providing guidance to members of cross-functional teams, to facilitate collaborative planning and execution of deliverables to high-quality standards. As a member of the global community team, this role will be integrated into the main development studios.

WHAT YOU WILL DO

· Develop and implement community strategic plans using various content tactics that support production objectives and strengthen overall marketing strategy.
· Shape player feedback loops and provide insights to production and publishing teams to influence gaming experience, drive player retention, and help shape messaging and marketing pacing.
· Act as a spokesperson for Assassin's Creed. Coordinate community-focused events including, but not limited to: studio visits by fans or exclusive play sessions to gather player feedback.
· Act as the primary advocate for player needs within production and publishing teams to positively influence development and communication positioning, on behalf of our players and business objectives.
· Collaborate and coordinate with live teams for post-launch communications. Set expectations on applicable situations such as content, status, and patch delivery.
· Manage and produce internal reports on community feedback, activities, and expectations.
· Support internal and external milestones, such as betas and launches, to ensure key performance indicators are met and promote player experience.
· Coordinate communication, activities, and initiatives across multiple international departments to ensure message consistency and cohesion.
· Leverage community managers, cross-functional teams, and relevant partner resources to create meaningful content for our players (e.g., blogs, podcasts, interviews, infographics, etc.).
· Collaborate with the portfolio social media manager to define and report on content KPIs to demonstrate the success and return on investment of community programs and content.
· International travel may be required.

QUALIFICATIONS

WHAT YOU WILL BRING TO THE TEAM

· Intermediate experience in online community management and proven track record in developing strategic plans or programs in a professional environment.
· Demonstrated experience collaborating with various stakeholders to filter and implement player feedback.
· Experience in event organization is a major asset.
· Experience in the video game industry across various gaming platforms (required).
· In-depth knowledge of social media platforms (Instagram, Twitter/X, Facebook, TikTok, Discord, etc.) is required.
· Experience in a demanding production environment with multiple deadlines, success indicators, and stakeholders.
· Good understanding of building and sustaining video game communities, as well as designing and implementing player engagement strategic plans.
· Fluent in French.
· Launching a AAA title is a major asset.
· Experience in social media marketing is a major asset.
· Experience in creating digital assets (videos, photos, podcasts, etc.) is a major asset.
· Knowledge of multiple game genres is an asset.

ADDITIONAL INFORMATION

Ubisoft is a global leader in video games, with teams around the world creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six to Just Dance and many more. We believe diverse perspectives drive both players and teams forward. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!

We adopt a hybrid work model that helps you stay connected with your team and aligned on business priorities, while giving you the opportunity to maintain your work-life balance. Please note that some roles are fully office-based and not eligible for hybrid work.